"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

Using Tethered Drones for Safety and Security
The latest trend in the drone world involves cables to help them with battery life and to keep them from flying away. “So-called tethered drones use ultrastrong-but-lightweight cables connected to the ground to provide power, a data link and a physical restraint,” Jack Nicas and Tarun Shukla...
VC15: Meet Our 5,000th Member
IAVM reached a notable membership milestone this year with Candice De Hont, an event manager at the AT&T Center in San Antonio, Texas, becoming the association’s 5,000th member. We briefly spoke with De Hont at VenueConnect to learn more about her. Why did you join IAVM? “I joined through the...
VC15: It Pays to be Nice, Says Keynote Betsy Myers
Betsy Myers has always been curious about what people do and why they do what they do. This curiosity has driven her to research what it means to be a leader and the most effective ways to lead. And it was during her opening keynote address at VenueConnect that she shared some of her findings with...
VC15: Legacy Project Volunteers Help Feed Families
Fifty-two VenueConnect 2015 attendees visited Matthew A. Henson Elementary School in Baltimore on Friday, July 31, to participate in the IAVM Foundation’s Legacy Project. There, they made more than 200 casserole dishes that created 1,600 individual servings, feeding up to 125 families. The event...

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