"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

My Stadium Family
Some of you may have seen the YouTube series “College Life Presents” in which vlogger Jesse Weiland visits universities across the nation to capture the unique qualities of each respective university. Upon finding out that my alma mater, Kansas State University (KSU), was added to his collection,...
Announcing the 2015 IAVM Venue Industry Award Winners
The 2015 Venue Industry Awards Luncheon—sponsored by Ungerboeck Software International and emceed by Chris Bigelow, founder and owner of The Bigelow Companies—took place during the 2015 VenueConnect Annual Conference & Trade Show in Baltimore, Maryland. The awards, hosted each year by IAVM,...
Join Us for a New Episode of The Venue
A new episode of our monthly podcast, The Venue, will air this Friday, August 28, at 2 p.m. (CST). You can register at this link: https://attendee.gotowebinar.com/register/50090377894186342 Our guest host will be Jeremy Huelsing, director of finance at Chaifetz Arena in St. Louis, Missouri, and a ...
VenueConnect Through the Eyes of Students
More than 30 students from all over the U.S. were in Baltimore, Maryland, for IAVM’s 90th VenueConnect. We asked them to share their experiences with us. Here are some responses. “Interning at VennueConnect 2015 was a great experience that will last a lifetime. The UpStart session tailored to...

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