"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

The Certified Venue Professional (CVP) program was launched in 2015 by IAVM to recognize the competence of middle to senior level managers of public assembly venues as well as assist in creating a professional development road map.

The CVP designation says three important things about an individual: he or she is a capable professional, is committed to the industry, and is pledged to continued professional growth and development.  Venue professionals who earn the CVP designation are recognized, by those inside and outside the industry, as skilled in their profession.

The basic purpose of the voluntary certification program is to provide additional incentive for professional improvement in the public assembly venue management industry, to assure recognition for those who attain certain specific standards, and can lead toward the attainment of the Certified Facilities Executive (CFE) designation.

How do I become a CVP?

IAVM staff and venue industry professionals worked with an outside consultancy firm to develop best practices and a body of knowledge that informs an individual seeking to earn the CVP. Read about the Competency Standards for the Certified Venue Professional

Our online checklist is a great starting place for young professionals to assess the progress toward the 100 points needed from accumulative industry professional development, service and experience. Preparation for the CVP typically requires 3 – 5 years’ industry experience and involvement in the association.  

You may also review the CVP Information packet to determine professional development and activities that will count toward your 100 points. Once you have determined that you have the necessary points to apply for the CVP, there are three steps to complete.

THREE STEPS TO CERTIFICATION

STEP ONE: APPLICATION PROCESS

Prerequisite for applying: The applicant must have a minimum of three (3) years’ experience in the mid-level to senior level of management at a public assembly venue or an industry-related supplier of products or services.

  • Submit completed application and payment to IAVM HQ.
    • Application fee is US$125 (US$195 non-member of IAVM).  A credit card payment or check, made payable to the International Association of Venue Managers, must accompany the application.  This fee is non-refundable. 
  • Sign and submit IAVM Code of Ethics.
  • Submit three (3) professional references, using the Professional Reference Form template. Completed forms must be submitted with application and payment.

 

Application is reviewed by IAVM Certification Board.

STEP TWO: PROFESSIONAL REFERENCES

An individual whose application is accepted becomes a candidate for the Certified Venue Professional designation and is allowed to move forward in the process.  As part of the application, each candidate is required to provide three references, using the Professional Reference Form template, from individuals working in the field of public assembly venue management who could attest to the candidate’s professional experience and qualifications.  Candidate’s current employer or former employer (as applicable) is to be listed as the first reference.  These references will be contacted by the IAVM Certification Board to verify qualifications.

STEP THREE: THE WRITTEN EXAMINATION

Candidates are invited by the IAVM Certification Board to sit for the examination once references are successfully completed, reviewed and approved. 

  • Examination fee of US$395 (US$545 for non-members of IAVM) is due once the examination date has been confirmed.
  • The multiple-choice examination is comprised of 150 questions that cover basic knowledge of the operations of public assembly venues (e.g., arenas, stadiums, convention centers, performing arts venues, etc.).
  • Examinations are administered/proctored during IAVM’s conferences/meetings (AVSS, GuestX, Senior Executive Symposium, Venue Management School, VenueConnect).
  • Once examinations have been administered, the candidate will be notified by IAVM of the final score within 75 days. All new CVPs will be recognized annually during IAVM’s VenueConnect.
  • Candidates who fail the examination are eligible to re-sit during the next calendar year by submitting a written request to IAVM Headquarters.
  • Candidates who fail the examination two (2) times will be required to submit a new application, fees, and meet all eligibility requirements in effect at the time of the application.

 

CVP Candidates are allowed two (2) years from application submission date to complete the CVP process.  If candidate is unable to complete within two (2) years, the candidate must submit a new application, fees, and meet all eligibility requirements in effect at the time of application.

MORE INFORMATION
 
Contact the IAVM team at (972) 906-7441 or email certification@iavm.org.
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