"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

IAVM Staff Contacts

Brad Mayne

President and CEO
Office: 972-538-1021 | Email

Leads the IAVM staff to accomplish the goals and strategic plans of the organization, as determined by the IAVM Board of Directors.

Ronald Melton

Office: 972-538-1034 | Email

Oversees day-to-day operations and finances of the organization.


Accounting Department

Emmanuel Jimenez

Accounting Manager
Office: 972-538-1035 | Email
Provides support for all accounting activities.

Education Department

Mark Herrera

Director of Education
Office: 972-538-1005 | Email
Responsible for developing and implementing an education program strategy as well as the day-to-day operations of the education team.

Greg Wolfe

Professional Development Manager
Office: 972-538-1024 | Email
Supports the education initiatives of IAVM, including schools, meetings, conferences and online resources.

Frank Ingoglia

Research Manager
Office: 972-538-1001 | Email
Manages all research, including VenueDataSource. Ensures research is effectively distributed through sales and education initiatives.


Meredith Merritt

Director of Development
Office: 972-538-1009 | Email
Responsible for all operations and fundraising for the IAVM Foundation, and for supporting the IAVM Foundation Board of Trustees.

Governance / Operations Department

Rosanne Duke

Director of Governance/Operations
Office: 972-538-1025 | Email
Manages all governance processes and provides support to IAVM’s Board of Directors and Certification Board. Oversees operations.

Paul R. MacLeod

Office Manager
Office: 972-538-1000 | Email
Manages all office and building operations.

IT Department

Rob Price

Director of Web Development
Office: 972-538-1007 | Email
Manages all website content and ensures seamless integration with the database and other vendors. Updates site content and structure.

Lori Wehmer

Database Manager
Office: 972-538-1018 | Email
Responsible for management and analysis of the Membership database. Support end user, special reports and database maintenance.

Marketing Department

R.V. Baugus

Senior Editor
Office: 972-538-1014 | Email
Responsible for all content in the Facility Manager magazine and IAVM News newsletter as well as other products as needed.

Jamie Carney

Junior Designer
Office: 972-538-1017 | Email
Responsible for graphic design and production for IAVM products and programs.

Meetings Department

Bill Jenkins

Director of Meetings | Email
Office: 972-538-1019
Oversees all of IAVM’s meetings and events.

Taylor Broadstreet

Meetings Manager
Office: 972-538-1027 | Email
Provides meeting management for all IAVM meetings, including food & beverage, audio/visual, transportation, housing, and registration.

Kristyn Popp

Meetings and Education Coordinator
Office: 972-538-1020 | Email
Responsible for IAVM program registration and housing, and administrative support for certification initiatives and educational programs.

Membership Department

Gina Brydson

Director of Membership
Office: 972-538-1008 | Email
Oversees all aspects of membership, including retention and ensuring excellent customer service to all members.

Summer Beday

Member Care Manager
Office: 972-538-1016 | Email
Provides support in achieving member acquisition and renewal goals by managing communications efforts and new member onboarding process.

Sales Department

Christy Jacobs

Director of Marketplace Sales
Office: 972-538-1015 | Email
Oversees all aspects of sales and Allied partnerships, including trade show, sponsorships, and advertising.

Kelly McDowell

Client Solutions Manager
Office: 972-538-1010 | Email
Oversees the trade show logistics and supports sponsorship strategy and fulfillment.


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the support of our
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