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IAVM Region 4 Conference

Seattle, Washington
April 29 - May 2, 2011


Program Information



     Friday,
     April 29th
-

   
11:00am -8:00pm
Registration at Washington State Convention Center
Sponsored by: Ticketmaster

10:00am - 5:00pm
Region IV Golf Tournament
Sponsored by: M3 - A Division of Messenger Corporation

Washington National Golf Club - Home of the University of Washington Men's & Women's Golf clubs. Cart and Box lunches included with your fee.

Limited number of foursomes available - sign up as soon as you can. Please indicate on your golf registration if you need a ride or can take someone with you in your rental (own) car.

12:00pm - 4:00pm
Seattle Shopping, Dining, and Sights Your Way
Sponsored by: Celayix Software

Shop till you drop! Talk to WSCC's shopping & dining expert and get maps, tips, and all the info you need to shop and explore your way.

12:00pm - 5:00pm
Explore Seattle Venues
Sponsored by: Southern Aluminum

Meet at WSCC for lunch and behind the scenes tours of downtown venues.

12:30pm - 5:00pm
Woodinville Wine Tour & Lunch
Sponsored by: GES Global Experience Specialists

Board the bus at the WSCC for lunch and an afternoon of Wine Tasting in Woodinville's fabulous wine country. Box Lunch included with your fee.

6:30pm - 8:30pm
Opening Reception at Washington State Convention Center
Sponsored by: Aramark Sports & Entertainment at WSCC

Welcome to Seattle! Welcome to Seattle! A special networking evening to see IAVM friends, meet new Region IV members and enjoy fabulous cuisine and Washington’s finest beverages.
Sponsored by: Washington State Convention Center & Aramark Sports

     Saturday,
     April 30th
-

 
8:00am - 4:00pm
Registration at Washington State Convention Center
Sponsored by: Ticketmaster

8:30am - 10:00am
Keynote Breakfast with Adrian Hanauer,
Owner and General Manager - Seattle Sounders FC
Sponsored by: Starplex Crowd Management Services & Chateau Ste. Michelle Winery
 
“From 1,500 to 32,000 – How Innovation and Creative Leadership Created a Professional Icon”
The Seattle Sounders FC are arguably the most popular MLS Team in the country. Learn how Innovation and Leadership helped them grow from a USL team with an average attendance of 1,500 to an MLS powerhouse with over 32,000 season ticket holders, and hear what’s next as the league expands to Vancouver and Portland.

10:00am -11:00am
1 - General Session
Innovation meets Management
Ric Merrifield, Microsoft

Tools on how to lead staff and think differently for survival in this economy. Learn how Ric has helped organizations define and achieve their goals by enabling companies to rethink their operating models and get out of the “how” trap as described in his book Rethink. Define innovation risks and how to start that conversation in your venue.

11:00am -11:15am
Morning Refreshment Break
Sponsored by: Edlen Electric

11:15am -12:15pm
2 - General Session
"Numbers Don't Lie"- Michael Hughes, Red 7 Media

As the economy recovers, what is the same and what is different for convention centers and public assembly facilities? What are the new requirements of associations, events, groups and meetings? How will the facility industry add value and stay relevant in a changing marketing, media, tourism and entertainment environment? A research-based discussion including key trends impacting arenas, stadiums, theaters and performing arts centers in the U.S. and Canada.

12:15pm - 1:45pm






12:15pm - 1:45pm
IAVM Headquarters Update Lunch with Chair, John Siehl, CFE and President & CEO, Dexter King
Sponsored by: LMN Architects

Learn What's in Store for IAVM in 2011 and beyond.
 
Allied Members Lunch Meeting
 
1:45pm - 2 :45pm
3 - General Session
"The Brand Belongs to Everyone"
Richard Bendix, Bendix Marketing


Terms such as brand equity, brand promise and brand value are used frequently within organizations and there is more talk of the importance of managing an organizations brand. How do you work branding elements into your planning process so that an organizations unique "story", its brand, is common knowledge and consistent throughout the company.

2:45pm - 3:00 pm

Afternoon Refreshment Break
Sponsored by: CleanEvent USA


3:00pm - 4:00pm

4 - General Session
"Project Management Toolbox"
Claudia Levi, Edmonds Community College


Help foster new ideas from your staff. Does your staff know the fundamentals of project management? Often the great untapped ideas are lost because staff is not skilled at the critical thinking to develop ideas. Develop a toolkit to help staff develop their ideas and gain acceptance of projects.

4:00pm - 5:30pm
5 - General Session
"IAVM Iron Chef - Hot trends Seattle Style"

Sponsored by: SICO America Incorporated

The national press raves about the Northwest's foodie following. Learn why as some of the region's hottest chefs prepare sumptuous treats showcasing the hottest trends in catering right before your very eyes.


Dinner on Your Own - Enjoy the multitude of great restaurants throughout Seattle.

Sign up at the Registration desk if you would like to join a group for dinner.

9:00pm - 11:45pm
Ed Burch Hospitality Suite
Sheraton Hotel - Suite
Sponsored by: Staff Pro / FAME / MillerCoors / Robbins Flooring / MTS Seating

     Sunday,
    May 1st
-

 
8:30am - 4:00pm
Registration at Washington State Convention Center
Sponsored by: Ticketmaster

9:00am - 10:30am
Breakfast with Mark Yeoell, Founder –
Global Integrity Leadership Group
Sponsored by: Levy Restaurants & CCPI (Smart City)
 
“Leading for Change”
Leaders recognize that change is a process and help lead their staff through that process while engaging people’s hearts as well as their minds. Hear how you can bring your team from initial resistance to full commitment on any project.

10:30am - 11:45am

6 - General Session
"Tapping the Leaders Among Us"


Find out how to maximize your employees' potential and grow them into the next generation of leaders. Some of our region's top managers share their secrets.

Kevin Twohig, CFE, Spokane Public Facilities District - Moderator
Robyn Williams, CFE, Portland Center for the Performing Arts
Duane Morris, CFE, Brick Breeden Fieldhouse, Hedges Complex
Warren Buckley, PavCo
Kim Bedier, CFE, Comcast Arena at Everett

11:45am - 1:30pm
Lunch and IAVM District 4 Business Meeting
(Edmonton Update on 2012 Region 4 Meeting)
Sponsored by: Ovations

Hear about all of the great happenings in the Region and be the first to get a sneak peek of the 2012 Region IV Meeting in Edmonton.
 
1:30pm - 2:30pm

Concurrent Sessions:

7A - Weighing Risk and Winning - Nathan Sykes, METRO & Sheryl Brandt, Enduris


Hear about the latest legal questions and risk management issues from local attorneys.

7B - Venue CSI - Dick Schmit, Safety Professional, Vigilant Counsel

Learn best practices on investigating and reporting for incidents.

2:30pm - 2:45pm
Afternoon Refreshment Break
Sponsored by: Centerplate

2:45pm - 4:00pm

8 - General Session
"Show and Tell: Take Home Ideas for Success and Innovation""

Are you ready to share or discover some great ideas that you can bring home and implement in your venue? Are you looking for inspiration? Join us for a dynamic Show and Tell session where you will hear real life innovations and success stories presented by your Region 4 colleagues.

4:00pm - 5:30pm
Venue Tours
Sponsored by: Magnusson Klemencic Associates, Inc.

Miss out on Friday's tours? Here's your second chance Meet at WSCC for behind the scenes tours of downtown venues.

6:00pm - 8:00pm
Industry Reception – Benaroya Hall
Sponsored by: TicketsWest

9:00pm - 11:45pm
Ed Burch Hospitality Suite
Sheraton Hotel - Suite
Sponsored by: Staff Pro / FAME / MillerCoors / Robbins Flooring


      Monday,
      May 2nd
-

 
8:00am - 12:00pm
Registration at Washington State Convention Center
Sponsored by: Ticketmaster

8:30am - 10:00am
Breakfast with Theresa M. Kinney, VP of Business Development, Lee Hecht Harrison
Sponsored by: Tullys – Green Mountain Coffee

"Reputation Management - Is your reputation helping or hindering you?"


You're only as good as your reputation. Learn how reputations are formed, how to assess your own reputations, how to obtain candid feedback, how to plan forward, and how networking is one of the most important things you can do.


10:00am - 11:00am
9 - General Session
"Reality Check: Hiring and Promotions - A View from Both Sides"


A panel of some of the top Region IV leaders discuss what you can do to improve your chances of landing the job.
 
Tom Mayburry, South Seattle Community College - Moderator
Chris Miller, McCaw Hall
Tim Higgins, Showare Center
Adam Cook, Comcast Arena at Everett
Linda Willanger, Washington State Convention Center

11:00am - 11:15am
 
Morning Refreshment Break
Sponsored by: Terra Blanca Winery & Estate Vineyard
 
11:15am - 12:15pm
 
 

Concurrent Sessions:

10A - "Your Fire Marshall and You"

Hear how effective communication and relationships can lead to more successful events.

10B - "Stage Operations and Rigging"
Robyn Williams, CFE, Portland Center for the Performing Arts


Rule #1 - Don't let it fall. Learn the rules of the road when it comes to rigging in your venues.

12:15pm - 1:45pm
 
Lunch with Paul Spindel, Portland State University
Sponsored by: Triumph / AV Factory

"Reviews, Evaluations and the Coach Within"

Performance Management is one of the major weak areas in most supervisors’ arsenals. The purpose of this keynote is to provide tools and conversation to help managers become excellent performance coaches. Understand the dynamics of the coaching and mentoring relationship, tie skills of documentation to good performance coaching, and learn to set SMART goals.

1:45pm - 2:45pm
 
 

11 – General Session
"What Can Recognition do for Your Venue"
Theresa Chambers, Recognition Works

In business today, building and sustaining a positive work environment are essential to an organization’s success. The most successful companies create opportunities at every level to celebrate and acknowledge employees’ contributions. Learn tips and techniques for creating a culture of appreciation at every level.

2:45pm - 3:00pm 
Afternoon Refreshment Break
Sponsored by: Savor

3:00pm - 4:00pm 
 

12 - Town Hall Session
"The Good, The Bad, The Ugly: Operational Lessons Learned"


Share the lessons you've learned throughout your career while learning from other's successes and mistakes.
 

4:00pm - 4:30pm 
13 – Student Wrap-Up
A special networking session for our student guests to meet with industry veterans while providing feedback on the conference and their experience.





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