"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Volunteer Opportunities

Volunteers are at the heart of IAVM’s work. We fulfill our mission to educate, advocate for, and inspire public assembly venue professionals, worldwide as well as provide exceptional experiences, a vibrant community, and maximize our volunteer’s time and knowledge to further the venue management industry. We need your skills, passion, and perspectives to build a vibrant, inclusive, and multicultural corps of volunteer leaders.

Commitees

Review the committee descriptions below and then use the Committee Call for Volunteers application to share information about your interests, experience, and relevant expertise. For existing committee members, there is no automatic carryover of appointments so you must indicate your interest in continuing to volunteer (no more than three consecutive years per committee). The deadline for responding to this Committee Call for Volunteers is Friday, March 11, 2016; appointments will be made in mid-May.

2nd Vice Chair

Candidates who are well-versed in all areas of venue management and the venue industry can apply to lead the association. Review the 2nd Vice Chair selection and application process.

Mentor Program

Positively influence another individual sharing your knowledge, skills, values and experiences. Read the Mentor Program overview.

Region Volunteers

If you are interested in volunteering with your local region, please contact your region leaders to explore their needs and opportunies. Find region officers.

 


Current Committees

Allied Committee

Represents the interests of Allied members, facilitating the exchange of ideas with IAVM management to encourage Allied member engagement and business opportunities.  The Allied Committee meets regularly via conference call and has face-to-face meetings at VenueConnect, Specialty and Region meetings.

Arena Sector Committee

Works with IAVM management to represent and advocate for the interests of the arena sector. Major committee responsibilities include the development of the education program for the Arena Management Conference (AMC) and the provision of articles for FM magazine and the newsletter. The Arena Sector Committee meets regularly via conference call and has face-to-face meetings at VenueConnect and AMC.

Audit Committee (reports to the Board of Directors)

This committee hires and communicates with the auditors to ensure fiscal responsibility.  The second vice chair of the Board of Directors chairs this committee.  The committee will meet as needed via conference call. Volunteers with financial acumen are highly desired.

Awards Review Task Force

This task force will assist staff in reviewing the criteria of all awards programs. A specific charge will involve the review of our Venue Excellence Awards and establishment of categories that are applicable to all venue types. The committee will work with IAVM management and meet as needed via conference call.

Venue Safety & Security Committee

This committee reviews and discusses the life safety issues of the industry.  Major committee responsibilities include the development of the curriculum for the Academy for Venue Safety & Security (AVSS) and the provision of articles for FM magazine and the newsletter regarding life safety. AVSS faculty members present at least one topic on safety and security at AVSS held in the late winter/early spring in Dallas each year. Interested candidates will be eligible for selection by the Venue Safety & Security Committee and IAVM management. The committee meets regularly via conference call and has a face-to-face meeting at VenueConnect.

Board of Governors, Senior Executive Symposium

Works with IAVM management to market and plan the annual Senior Executive Symposium (SES).  The SES curriculum is developed for IAVM by Cornell’s world-class School of Hotel Administration and is geared towards senior managers.  Members of the BOG are expected to register for and attend the SES program. The Board of Governors meets regularly via conference call and has face-to-face meetings at VenueConnect and SES.

Certification Board

Works with IAVM management to provide oversight for IAVM’s existing certifications and to advise on the development of new certifications.  You must be a CFE in good standing to submit your name for consideration as a board member.  Terms are three years.  The Certification Board meets regularly via conference call and has face-to-face meetings at VenueConnect and in Dallas in October. 

Convention Center Sector Committee

Works with IAVM management to represent and advocate for the interests of the convention center sector. Major committee responsibilities include the development of the education program for the International Convention Center Conference (ICCC) and the provision of articles for FM magazine and the newsletter. The Convention Center Sector Committee meets regularly via conference call and has face-to-face meetings at VenueConnect and ICCC.

Editorial Advisory Committee

Members of the Editorial Advisory Committee play an important part in maintaining the quality of FM magazine. The committee members, working with the editor, will review articles and provide direction and oversight for various sections in the magazine as needed. The committee is comprised of experts from all major sectors within the venue professional industry and within IAVM membership.

Governance Committee (reports to the Board of Directors)

Prepares proposed changes to the organization’s bylaws, and also makes recommendations to the Board of Directors for appropriate procedures to accomplish the Board’s work.  This committee is chaired by the first vice chair of the Board of Directors.  The committee meets regularly via conference call and has a face-to-face meeting at VenueConnect.

Industry Affairs Committee

Works with IAVM management to monitor and respond to industry issues and initiatives, and to recommend IAVM positions on such issues. The Industry Affairs Committee meets regularly via conference call and face-to-face during VenueConnect.

GuestX Committee

Works with IAVM management to develop the education program for the GuestX Conference held annually.  The committee also works with staff in achieving industry standards for “best practice” protocols of crowd management and exceptional guest services.  The GuestX Committee meets regularly via conference call and has face-to-face meetings at VenueConnect and GuestX.

Membership Committee

Works with IAVM management to represent the interest of general membership constituents relative to recruitment, retention, and membership value through programs, networking opportunities and other services designed to assist industry professionals.  The Membership Committee meets regularly via conference call and face-to-face during VenueConnect.

Mentoring Committee

Works with the Membership Committee and IAVM management to facilitate the continuation of the Mentor Connector program; make constant improvement to the Mentor Connector Handbook and provides educational and mentoring resources, if applicable, to the leadership of IAVM.  The Mentoring Committee meets regularly via conference call and face-to-face during VenueConnect.

Performing Arts Sector Committee

Works with IAVM management to represent and advocate for the interests of the performing arts sector. Major committee responsibilities include the development of the education program for the Performing Arts Management Conference (PAMC) held annually and the provision of articles for FM magazine and the newsletter. The Performing Arts Sector Committee meets regularly via conference call and has face-to-face meetings at VenueConnect and PAMC.

Research Committee

Works with IAVM management to compile industry research and to provide oversight and expertise for VenueDataSource, IAVM’s research program. The committee assists in IAVM’s research survey design and report creation, and regularly presents and promotes its findings in publications, conferences and online.  The committee also assists in supporting and promoting the research activities of related professional associations.  The Research Committee meets regularly via conference call and face-to-face during VenueConnect.

Stadium Committee

Works with IAVM management to represent and advocate for the interests of the stadium sector. Major committee responsibilities include the development of education programs for the sector and the provision of articles for FM magazine and the newsletter. The Stadium Committee meets regularly via conference call and has face-to-face meetings at VenueConnect.

Sustainability Committee

Works with IAVM management to promote the concept of sustainable venues in the sports, performing arts, convention center and entertainment industries.  The Sustainability Committee meets regularly via conference call and face-to-face during VenueConnect.

Ticketing Task Force

This task force will be comprised of one or two members from each US state and Canadian province willing to advise us of ticketing issues in their state/province, advocate on IAVM’s behalf at the state/province level, and/or rally local support and testimonies as needed.

University Committee

Works with IAVM management to create university programming to be included in each of our sector specific conferences as well as VenueConnect.  The committee also works as an outreach to college students pursuing a major in the venue industry, provides articles for FM magazine and shares interests and concerns affecting the university/collegiate industry.  The University Committee meets regularly via conference call and face-to-face during VenueConnect.

VenueConnect Program Committee

Works with IAVM management to develop the education program for IAVM’s annual conference and trade show, VenueConnect, held annually in July.  Committee members represent diverse interests, experience levels, positions, geographic locations, etc. to assist in the creation of a strong program with relevant and practical education content.  The VenueConnect Program Committee meets regularly via conference call and face-to-face during VenueConnect.

Young Professionals Committee

Works with IAVM management to promote the venue management industry within universities, engaging college students with majors that will lead them into the industry. Acts as a think tank for new and emerging trends in communications, social media, technology and membership.  A majority of the members of this committee must be 30 years of age or under.  The Young Professionals Committee meets regularly via conference call and face-to-face during VenueConnect.

 

 

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