"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Welcome to IAVM

Front Row News

Live Nation to Offer Virtual Reality Concerts
Live Nation, NextVR, Hulu, and Vice Media have teamed together to stream virtual reality (VR) concerts starting this summer. “We have these magical two hours happening, and we have access to the environment, whether on stage or backstage interviews,” Live Nation President and CEO Michael Rapino...
Membership Continues to Grow
IAVM grew by 10.31 percent  in 2016 for a total of 5,458 members. Net growth was 510 members. This success is largely due to Group Membership, which launched in July 2014. Today, we have 99 venues that have signed up for this program. As a result, significant increases have occurred throughout our...
What Planners Want in Future Meeting Venues
The International Association of Conference Centres (IACC) recently polled more than 150 meeting planners around the world to find out what features are most important to them now and in the future. “While the overall objectives and goals of meetings have generally remained constant, there are...
Why You Should Stay on Good Terms With Ex-Employees
Sumita Raghuram, an associated professor of human resource management at Penn State, believes you should be mindful of employees who have left your organization. “These ex-employees, who we call organizational alumni, can be very important for you,” Raghuram said. “They are the ones who can be...

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