Representatives from each venue sector will point out their top 5 uses of social media in their respective areas and explain how each one has benefited their customer experience and/or bottom line.

Speakers: Steve Mackenzie, President, EventBooking; Kristin Bowen, Marketing Manager, St. Charles Convention Center; Imran Giill, Manager, Marketing and Communications, Shaw Conference Centre; David Redelberger, Director of Interactive Marketing, Columbus Arena Sports & Entertainment; Laura Sweet, VP/COO, Des Moines Performing Arts