Member Profile

Michelle Colosimo
Empathia, Inc.
N 17 W24100 Riverwood Dr, Ste 300
Waukesha, WI 53188
(888) 723-2466

Mobile Apps; Emergency Response Planning; Safety Management;


Empathia, Inc. 

When things are at their worst, we are at our best. Whether it is delivering a high-value Employee Assistance Program or responding to a crisis in your workplace or community, we bring competence, compassion, and commitment to those we serve. At Empathia, we do important work driven by a more important mission - improving lives and helping people.

Prepare. Respond. Recover. Crisis Management Services Assisting Organizations in Critical Moments.

Individuals. Organizations. Communities. Despite their best efforts, few are fully equipped to deal with the unforeseen and unimaginable. But we are. For over 35 years Black Swan Solutions, the industry-leading crisis management service at Empathia has partnered with organizations across the world. Our crisis management services help them respond to and recover from all types of critical incidents ranging from active shooter events and mass fatality incidents to terrorist acts, aviation accidents, and natural disasters. Our team supplements and enhances your internal resources by providing:

  • Dedicated, scalable 24/7 Call Center
  • Global network of responders
  • Professional on-site support
  • Accounting for employees and other stakeholders
  • Disaster Information Management System (DIMS®)
  • Mobile app tracking - evacuation and shelter-in-place
  • Organizational and management consultation
  • Victim and family assistance


Learn how our readiness, response, and recovery services can prepare your organization in the event of a crisis. Call to request a quote.


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