IAVM records many sessions, podcasts and online webinars that are archived and available to our members. 

View All Past Webinars


Upcoming Podcasts, Webinars, & Recordings


IAVM Convention Sales Leadership Webinar Series

This five-part series hosted by IAVM and brought to you by Ungerboeck includes relevant educational content for the sales leaders in convention centers. Sessions will cover sales and ethics, performance benchmarking and reporting, contract negotiations, Destination International’s Economic Calculator created for direct venue use, and creating superlative site inspections.

February 20
Title: The Ethics of Consultative Selling (©)
Presenter: Joan Eisenstodt, Consultant & Founder of Eisenstodt Associates, LLC
Description: "Consultative selling” is the way to build partnership. When we sell within ethical boundaries, we create relationships and trust that ultimately lead to more business potential.
click HERE for a more detailed descrption & bio 

March, 19
Title: Superlative Site Inspections
Presenters:  Linda Erickson, Events DC, Tim Hemphill & Elaine Williams, NOCC
Description: Are you constantly wondering how to "wow" a client on a site visit when you only have a short time with them? Learn what works at other Convention Centers that may be applicable to you!

April 16
Title: Event Impact Calendar for Venues: A new tool for measuring the value of events
Presenter: Elaine Rosquist, Destinations International
Description: DI’s new Event Impact Calculator for venues measures the economic value of an event and calculates its return on investment to the venue. Armed with this information, venue sales leaders are better prepared to make informed booking decisions to ensure the ongoing growth of their event and meeting business.

May 21
Title: Contract Negotiations: How to Achieve the Right Outcome
Presenter: Joshua L. Grimes, Esq., GRIMES LAW OFFICES, LLC
Description: Do you find yourself dedicating more time to extensive contract negotiations? Join the discussion with an industry leading attorney as they dive into the issues that are increasing the volume and frequency of contract revision requests from planners, attorneys and third parties.

June 18
Title: IAVM Convention Center Performance Reporting Framework Handbook
Presenter: Justin Ungerboeck
Description: Learn how IAVM’s new KPI handbook can become a valuable resource for you and your sales team.

Dates: Third Thursday of the month @ 3 - 4:00 PM EDT

Register: HERE


THE VENUE: Coffee Break with Alexis and Shelley 

The Venue: Coffee Break, hosted by IAVM members Alexis Berggren, General Manager of the Old National Events Plaza and Shelley Ellis, General Manager of the Visalia Convention Center this podcast is a call-in show that includes live chats straight from the headlines of IAVM’s VenueNet member forum.

Dates: Fourth Wednesday of the month @ 12 - 12:30 PM EDT

Sign up to Listen: Please click HERE

To Listen to all Episodes click HERE

To Subcribe through iTunes click HERE


2020 POS Trends: Meeting Fan Demand and Increasing Revenue

Date: Wed, Mar 11, 2020 3:00 PM - 3:45 PM EST
Recording: https://attendee.gotowebinar.com/recording/8181199246447683587 
Session Description: Fans are more tech-savvy than ever, so why not give them access to a cutting edge, intuitive Point of Sale experience? Register below to join our webinar 2020 POS Trends: Meeting Fan Demand and Increasing Revenue. During this interactive session, we’ll discuss the latest trends shaping the Sports & Entertainment industry, what fans expect in their point of sale experience, and how the right technology can impact ROI.

During this live webinar, you’ll learn about:

  • The latest innovations in Sports & Entertainment POS
  • What self-service technologies are doing to transform the guest experience
  • How real-time analytics are helping operators streamline operations and increase profits


Venue Industry Update on the Coronavirus

Date: Fri, Feb 7, 2020 4:00 PM - 4:45 PM EST
Recording: https://attendee.gotowebinar.com/recording/9141765589093571846
Session Description: Join this webinar to receive an update on the current emerging threat, the coronavirus, which has sickened more than 6000 and killed at least 133 people in China.  Learn about the current travel restrictions and precautionary measures to take when traveling.   The webinar will also provide insight on how the government, health officials, and American Red Cross are working to prepare for and halt the spread of the Coronavirus. 


Let IAVM’s 6,800 Members Know What You Have to Offer!

Date: Thu, Nov 14, 2019 12:00 PM - 12:30 PM EST
Recording: https://register.gotowebinar.com/recording/5882394208551572995 
Session Description: Join us for a webinar to learn the many ways to put your company front and center with the venue professionals with purchasing power!
You’ll learn:
•    how easy it is to host a webinar with us - a great presenter & quality content is all you need
•    how to send eblasts segmented to the venue types that matter most
•    how to make your presence known in IAVM News, our weekly e-newsletter
•    how to hike up your ROI through event exhibits and sponsorships
•    and more!
Moderator:         Greg Wolfe, IAVM Education Manager
Presenters:         Becky Setterberg, IAVM Director of Sales
                            Lori Harvey, IAVM New Business Development Manager


New Members Professional Membership Webinar

Date: Tue, Nov 12, 2019 3:00 PM - 3:45 PM EST
Recording: https://register.gotowebinar.com/recording/8334666877776119047
Session Description: Understand your association's value, learn more about opportunities to engage, get helpful tips on navigating the website and ask questions about benefits.


IAVM Mentor Connector Program

Date: Oct 31, 2019 3:00 PM EDT - 4:00 PM EDT
Recording: https://register.gotowebinar.com/recording/3234992309907962886
Session Description: The IAVM Mentor Connector Program is getting ready to launch the Fall 2019 Class.  If you would like to learn more about becoming a Mentor, Mentee, or Coach to further your professional development, an informational webinar will be hosted on Thursday, October 31, 2019, at 3:00 pm ET. Go to www.iavm.org/mentor for more information and to apply.


IAVM Annual Business Meeting

Date: Tue, Jul 16, 2019 12:00 PM - 12:45 PM CDT
Recording: https://register.gotowebinar.com/recording/588814165645368323

Welcome to the first online business meeting of IAVM. As we have seen attendance fall for this meeting at VenueConnect, we are using this digital avenue to allow more time for the sessions you care about at our annual conference and trade show. We welcome your feedback to help us determine if we should continue this format. See you in Chicago.


The Evolution of SAFETY Act: New Developments in Protective Design for Sports Venues and Other Facilities

Date: Mon, Jul 15, 2019 2:00 PM - 3:00 PM CDT
Register: https://attendee.gotowebinar.com/register/4623557845502475787

The SAFETY Act, which stands for Support Anti-Terrorism by Fostering Effective Technologies Act of 2002, was created by the U.S. Congress in the wake of the horrific attacks of September 11, 2001. Their main objective was to create a risk management tool that promotes the fight against terrorism by incentivizing the private sector to take effective measures to prevent, deter, and/or mitigate acts of terrorism here on the homeland. Recipients of the SAFETY Act receive powerful legal protections that limit or shield companies from third-party liability arising out of an act of terrorism. Initial recipients of the SAFETY Act typically received the legal protection through operational security means including security guard forces, security equipment (e.g. CCTV cameras and magnetometers), and K9 units. As the threat environment has evolved and terrorist attacks have occurred at venues, additional protective design measures are being selected by venue operators including vehicle ramming and blast resistant design. Join Walter P Moore’s Matt Nebel and Catalyst Partners’ Akmal Ali for a panel discussion about this important topic.


    Food & Beverage Trends For Next Generation Venues

    Date: Wed, Apr 24, 2019 1:00 PM - 1:45 PM CDT
    Recording: https://register.gotowebinar.com/recording/15300102692734210

    Are concession stands becoming a thing of the past? In this session, Aaron Reese will share how next generation venues are implementing the latest F&B trends to reduce lines, improve guest experience, and optimize offerings for mobile carts, in-seat ordering, or other movable food locations.


    Selection of Safety Barriers for Access Control at Venues

    Date: Tue, Feb 26, 2019 1:00 PM - 1:30 PM EST
    Recording: https://attendee.gotowebinar.com/recording/3055923641723656705

    This webinar will provide an overview of the threat level pertaining to vehicle attacks on crowds. Attendees will learn new information about how safety barriers and access control solutions provide security by physically blocking vehicles from pedestrian-only areas. Moreover, you’ll hear how protection against hostile vehicles provides safety and security to guests and limits liability for venues.


    Plan for Severe Weather Like a Pro!

    Date: Tue, Jan 22, 2019 1:00 PM - 1:45 PM EST
    Recording: https://attendee.gotowebinar.com/register/6765201982757129218 

    Here is the harsh truth: you can’t stop weather from disrupting events and potentially endangering visitors at your venue. But you can plan for it and drastically reduce its impact on operations. Taking the weather into account when planning for your events is not a new concept, but getting it right can be tricky. The secret is understanding what you need to focus on, how to go about it and what technologies you need. Having an expert handy wouldn’t hurt. And what is your reward for getting it right? The dream result – A drop in event disruptions, as well as increased safety for your visitors and staff. We are here to tell you how to make that a reality.

    Join Earth Networks Meteorologist, Steve Prinzivalli to learn about weather safety policies and the right technologies.

    Key takeaways:

    • Understand severe weather and its threats
    • Learn how to develop an effective weather management plan
    • Get a crash course on weather technologies





    THE VENUE: Coffee Break with Alexis and Shelley 

    IAVM is expanding its podcast circle with a new series, The Venue: Coffee Break. Hosted by IAVM members Alexis Berggren, General Manager of the Old National Events Plaza and Shelley Ellis, General Manager of the Visalia Convention Center this podcast is a call-in show that includes live chats straight from the headlines of IAVM’s VenueNet member forum.

    Dates: Fourth Wednesday of the month @ 12 - 12:30 PM EDT

    Sign up to Listen: Please click HERE

    To Listen to all Episodes click HERE

    To Subcribe through iTunes click HERE

    Episode 1: Career Edition with Mark Gnatovic, Senior Vice President, SearchWide HERE

    Episode 2: Human Resource Edition with Kelli Zohar-Davis, SPICE Training Manager at the New Orleans Ernest N. Morial Convention Center HERE

    Episode 3: Social Media with Tammy Koolbeck and Holly Boman Please click HERE

    Episode 4: Brad Mayne Interview: Please click HERE

    Episode 5: Holiday Events with Darren Davis, CFE Please click HERE

    Episode 6: F&B Trends with Chris Carton Please click HERE

    Episode 7: IAVM Mentor Connector Program with Kathryn Carlson, McKenzie Rowley & Andrea Smalls click HERE

    Episode 8: IAVM How to Host a Chapter Meeting with Shaun Davis, CBSE and Robby Elliott, CVP click HERE

    Episode 9: How to get the most out of exhibiting at VenueConnect with Mikel Hoffman, Social Tables & Evelyn Ingram, EventBooking click HERE

    Episode 10: Land that First Job out of College click HERE

    Episode 11: The Music City Welcomes VenueConnect! click HERE

    Episode 13: Houston Strong click HERE

    Episode 14: Crazy Little Thing Called Love click HERE

    Episode 15: Sports teams abound, construction all around, where it can all be found.... Las Vegas! click HERE

    Episode 25: Making The Most of Your Promotion: Supervisor to Manager click HERE

    Episode 26: Cybersecurity In Venues click HERE

    Episode 27: Mentor Connector Program click HERE

    Episode 28: Venue Management School 2020 click HERE

    Thank you to our global partners.