"Focus on making a contribution rather than on making a career."

-Brian Stovall, Allen Event Center

"The view is always better from the high road."

-Paul Turner, CFE, AT&T Stadium

"Fancy carpet and trendy art do not bring customers back ... a great experience does!"

-Bryan Chatterton, Sacramento Convention Center

"Another day in paradise."

-Allen Johnson, Orlando Venues

Enhanced patron experiences + loyal partners + enthusiastic employees = Stronger Business”

-Steve Hevern, Sydney Entertainment Centre

“The show is not confirmed until the artist goes on stage and stays.”

-Michael Marion, CFE, Verizon Arena

“It is amazing how much you can accomplish when it doesn't matter who gets the credit.”

-Eric D. Hart, CFE, Tampa Sports Authority

“What you allow is what will continue.”

-Stephanie Curran, Spokane Convention Center and INB Performing Arts Center

“Never try to teach a pig to fly.  You’re wasting your time and you’re annoying the pig.”

-John Rhamstine, CFE, Seven Venues

“High-performance teams succeed through leadership, communication and balance of purpose.”

-Mark Gnatovic, SearchWide

“Our Benchmark is to provide Excellent Quality and Service by retention of staff.”

-Joe Floreano, CFE, Rochester Riverside Convention Center

“The customer experience is at the heart of everything we do.”

-Brian Morris, CFE, Melbourne & Olympic Parks

“Success is not permanent and failure is not fatal so get the hell out there and just TRY!”

-Karen Totaro, CFE, Atlantic City Convention Center

“You are who you surround yourself with…hire wisely.”

-Karen Totaro, CFE, Atlantic City Convention Center

“You can do anything as long as you have the right people, a great plan and the right equipment.”

-Paul Cramer, CFE, Classic Center

You have brains in your head and feet in your shoes. You can steer yourself any direction you choose.”

-Kim Bedier, CFE (via Dr. Seuss), City of Tacoma Public Assembly Facilities

“When faced with a choice, do what would make your mother proud.”

-Kevin Mattingly, Phoenix Convention Center & Venues

Certified Venue Professionals


The Certified Venue Professional (CVP) program was launched in 2015 by IAVM to recognize the competence of middle to senior level managers of public assembly venues as well as assist in creating a professional development road map. Our current CVP's are:


  • Shaun Davis, CVP


  • Dan Archabal, CVP
  • Magali Bailon Dominguez, CVP
  • Matthew Batson, CVP
  • Shane Beardsley, CVP
  • Sara Beatty, CVP
  • Martha Alicia Borrego Perez, CVP
  • Trampas Brown, CVP
  • Christopher Bullock, CVP
  • Alana Burad Reichenbach, CVP
  • Justin Carlson, CVP
  • Enrique Castro Rodarte, CVP
  • Dinorah Ayme Cervantes Moreno, CVP
  • Luis Roberto Diaz Pascual, CVP
  • Daniel Dreier, CVP
  • David Farrar, CVP
  • Kenneth Gaudinez, CVP
  • Jason Gibson, CVP
  • Jorge Alberto Gutierrez Aceves, CVP
  • Daniel Hare, CVP
  • Tim Hemphill, CVP
  • Ernesto Gerardo Hernandez Pimentel, CVP
  • Jessica Luz Jurado Ramirez, CVP
  • Ashley Keen, CVP
  • Kimberly Mahoney, CVP
  • Matthew McClain, CVP
  • Gabriel Morones Zavala, CVP
  • Carrie Paolone, CVP
  • Anthony Pucci, CVP
  • Trevor Ralph, CVP
  • Curtis Ray, CVP
  • Harold Sanders Palacios, CVP
  • Melchor Sandoval, CVP
  • Ashley Stallings, CVP
  • Philip Stout, CVP
  • Matthew Surabian, CVP
  • Patrick Tetrick, CVP
  • Angela Vanderwell, CVP
  • Sara Waltemire, CVP
  • Jake Whitcomb, CVP
  • Annie Wilson, CVP
  • David Eduardo Zavala Arciga, CVP


  • Wendy Atkinson, CVP
  • Aaron Batson, CVP
  • David Bennett, CVP
  • Mac Campbell, CVP
  • Justin Brady, CVP
  • Sarah K. Brown, CVP
  • Kathryn Carlson, CVP
  • Mike Cronin, CVP
  • David Daly, CVP
  • Jeff Davis, CVP
  • Sam Dores, CVP
  • Robby Elliott, CVP
  • Sarah Fieger, CVP
  • Carol Foley, CVP
  • Kimberly Forbes, CVP
  • Melvin D. Gerald Jr., CVP
  • Ross Girouard, CVP
  • Karen Hoffman, CVP
  • Catherine Horn, CVP
  • David Humphrey, CVP
  • David C. Ingram, CVP
  • Manfred Kalk, CVP
  • Frantzer Le Blanc, CVP
  • John Marquardt, CVP
  • Mark Neifeld, CVP
  • Ricky Nichols, CVP
  • Harold Peterson, CVP
  • Christopher G. Post, CVP
  • Bob Potemski, CVP
  • Nazila Sabripour, CVP
  • Mike Santa, CVP
  • Aaron Schmitt, CVP
  • Eric Staufer, CVP
  • Brad Stinnett, CVP
  • Brian Stovall, CVP
  • Keller E. Taylor III, CVP
  • Jeff Vaughan, CVP
  • Anne Wheat, CVP
  • Nicholas Zazal, CVP
IAVM is grateful for
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